Employer: CPL Software Ltd
Job Title: Telemarketer
Location: Remote (United Kingdom)
Salary: £13,500.00 per year
Job Type: Part-time
Full Job Description
The Telemarketer Role
The Telemarketer will be responsible for researching Ideal Customer Profiles (ICPs), identifying decision-makers within targeted businesses, gathering essential information such as business size and contact details, and booking discovery calls for prospects with the Business Development Manager. The role requires excellent communication skills, attention to detail, and the ability to navigate conversations to extract relevant information.
Key Responsibilities
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Research Ideal Customer Profiles (ICPs): Conduct thorough research to identify and understand the characteristics of the ideal customer for products/services. Analyse market trends and competitor activities to refine and update Ideal Customer Profiles.
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Identify Decision-Makers: Initiate outbound calls to potential customers and engage in conversations to identify key decision-makers within the organization. Communicate the value proposition of products/services.
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Gather Business Information: Extract relevant information about the size and structure of targeted businesses. Record accurate and detailed data on potential clients, including needs, preferences, and specific requirements.
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Book Discovery Calls:
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Assess interest and potential fit for company solutions.
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Introduce the purpose and value of a discovery call with the Business Development Manager (BDM).
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Coordinate and schedule discovery calls, send meeting invitations or reminders, and manage follow-ups.
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Record all booked calls accurately in the CRM with relevant notes and contextual information.
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Build and Maintain a Database: Create and update a comprehensive database of potential clients using CRM tools.
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Collaborate with Sales Team: Work closely with the Sales team to share insights, collaborate on outreach strategies, and provide regular progress updates.
The Ideal Candidate
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Proven experience in telemarketing or a similar outbound calling role.
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Understanding of SaaS businesses and identifying key decision makers.
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Strong research skills with the ability to analyse data and identify key trends.
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Passion for Tech: Genuine interest in technology and its value to clients.
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Communication Skills: Excellent verbal communication with strong articulation of product/service features.
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Customer Focus: Customer-centric mindset aimed at meeting client needs.
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Attention to Detail: High accuracy when recording and maintaining customer information.
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Team Player: Ability to collaborate with the Sales team.
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Resilience: Able to handle rejection and overcome challenges in telemarketing.
The Company
Established in 2010, CPL Software has transformed Property Tech and now serves over 90% of the private Scottish factoring market. CPL Software has a strong future and is focused on expanding its customer base as well as continuously improving and developing the product to ensure that not only competition is met but the company stays ahead of the curve. The company is passionate about customer service and ensuring the product makes clients’ lives easier and more productive, providing an exceptional experience every time they contact the company.
CPL Software believes success comes from the passion, dedication and talent of its people, aiming to ensure employees feel appreciated, valued and developed. As an SME, working at CPL Software provides employees with the ability to influence company direction and make a meaningful impact. The team is spread across the UK with a Head Office in Glasgow, supported by daily huddles, 121s, regular all hands calls, and companywide meet-ups to strengthen working relationships.
Job Details
Job Types: Part-time, Permanent
Pay: £13,500.00 per year
Expected Hours: 17 per week
Benefits
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Bereavement leave
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Company events
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Company pension
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Health & wellbeing programme
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Paid volunteer time
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Private medical insurance
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Sick pay
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Work from home
Experience
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Telemarketing: 1 year (required)
Language
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English (clearly & fluently) (required)
Work Authorisation
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United Kingdom (required)
Work Location: Remote
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.